«Dear Sir,
I am writing on the anniversary of the sale of my mothers house to thank you once again. A year has gone by since the transaction was completed, and I still fondly remember your work, and often recommend your services to friends-I wanted you to know that.
I very much appreciated the quality of your work. Of course I'm thinking of your skill and your vast experience, but there is much more to it than that. I felt supported and accompanied throughout the whole process. I never felt all alone or left to my own devices. And I always felt that I had your respect. Over and over again, you took the time to enlighten me, inform me, or point out the positive and negative aspects of the transactions taking place, and you consistently gave me the room I needed to make an informed decision.
Your calm demeanour, down-to-earth attitude, conscientiousness and constant availability, combined with that most human side of your personality, helped me get through this process with serenity, in spite of the tough time I was facing due to my mother's increasing frailty.
I want you to know that when I talk about you to other people, these are the terms I use. I want you to know that I recommend your services with full confidence, and will continue to recommend you to friends who are looking to buy or sell a property. Working with you, sir, is a guarantee of both efficiency and peace of mind.
Once again, thank you.
P.S.: My mother, Fernande Loyer, also shares these feelings of great satisfaction. »